Privacy Policy

Last updated: February 6, 2026

1. Introduction

Welcome to DPC 411. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number when you register or contact us
  • Practice Information: Practice details, location, services offered (for healthcare providers)
  • Usage Data: Information about how you use our website, including pages visited and search queries
  • Device Information: Browser type, IP address, device type, and operating system

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our directory services
  • Connect patients with Direct Primary Care practices
  • Improve and personalize user experience
  • Send important updates and communications
  • Analyze usage patterns to enhance our services
  • Ensure the security of our platform

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Healthcare practices listed on our platform (with your consent)
  • Service providers who assist in operating our website
  • Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Anti-Scraping & Contact Data Protection

We take the protection of healthcare provider contact information seriously. To prevent unauthorized bulk harvesting, data scraping, and misuse of practice and provider contact details, we employ a multi-layered security system:

Our Security Layers

  • 1

    Contact Data Stripping

    Phone numbers and email addresses are never included in bulk API responses or directory listings. Automated tools that attempt to scrape our directory will not find any contact information in the data they collect.

  • 2

    Contact Masking

    On individual practice pages, contact details are displayed in a masked format (e.g., (***) ***-7250, j***@c***.com) until a legitimate user explicitly requests to view them. This prevents casual scraping of individual pages.

  • 3

    Proof-of-Work Challenge

    Before contact information can be revealed, the user's browser must complete a cryptographic proof-of-work challenge. This requires meaningful computational effort, making it economically impractical for bots to mass-request contact details across thousands of practices.

  • 4

    Google reCAPTCHA v3 Bot Detection

    Every contact reveal request is verified by Google reCAPTCHA v3, which invisibly analyzes browsing behavior to detect automated bots, headless browsers, and suspicious activity without interrupting legitimate users.

  • 5

    Cryptographic Token Verification

    Each contact reveal uses a signed, single-use token with a short expiration window. Tokens cannot be reused, forged, or shared, ensuring that every request is fresh and authenticated.

These measures work together to ensure that contact information is only accessible to genuine users who are actively looking for a healthcare provider, while remaining completely inaccessible to automated scraping tools, data brokers, and spam operators.

Unauthorized scraping, crawling, or systematic collection of data from DPC 411 is strictly prohibited and may result in permanent access restrictions and legal action.

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: [email protected]